Frequently Asked Questions
Everything you need to know about your next favorite accessory.
What materials are Slide Jewels made from?
Our jewelry is crafted using high-quality materials including 18k gold plating, sterling silver, and premium stainless steel to ensure durability and a lasting shine.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale.
Will your jewelry irritate sensitive skin?
No, all Slide Jewels products are hypoallergenic and 100% nickel-free, making them safe and comfortable for sensitive skin types.
How should I care for my jewelry?
To maintain the longevity of your pieces, we recommend avoiding contact with perfumes, lotions, and water. Store them in the provided pouch when not in use.
Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.